Plug-and-Play Integrated Platform

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Raptor CRM provides front-to-back end integrated single platform which allows you to manage customer engagement activities on an intuitive interface, with just a few clicks of buttons.

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At the front-end, your customers can:

  • New Member registration
  • Update their profile details online (e.g. change of mobile phone)
  • Make reservations online
  • Get alerts for promotions & campaigns via email, website, and SMS
  • Check rewards and balance points
  • Check their purchasing history at stores
  • Give feedback about their experience

At the back-end, you can:

  • Manage members registration
  • Receive alerts on customer reservations and manage reservations
  • Respond to customers’ feedback
  • Define target audience for each campaign
  • Create on-demand campaigns
  • Automate communications& campaigns (e.g. trigger-basis on birthday, store anniversary)
  • Synchronize data from POS systems
  • Measure results and track KPIs